Terms of service

1. Who we are

The Service is operated by Taxley Limited, a company registered in England & Wales (company no. 17299929), registered office 27 Old Gloucester Street, London, WC1N 3AX ("Taxley", "we", "us", "our"). You can contact us at support@taxley.co.uk.

2. Definitions

• Service — the Taxley website, software and related features at taxley.co.uk.
• Return — a Company Tax Return (CT600) together with the accounts and tax computations prepared through the Service.
• Filing — the transmission of a Return (or accounts) to HMRC and/or Companies House.
• Your Data — the company, financial and personal information you enter or upload.
• Authorities — HM Revenue & Customs (HMRC) and Companies House.

3. What the Service is

Taxley is self-service software that helps the director of a small UK company prepare a Corporation Tax return (CT600), FRS 105 or FRS 102 §1A accounts, and tax computations as inline XBRL, and — on your instruction — transmit them to HMRC and — once Companies House filing is enabled — your accounts to Companies House. We provide a tool. We are not your accountant, tax adviser or agent, and we do not prepare or file your Return for you.

4. Eligibility and authority

• You must be at least 18 and able to enter a contract.
• The Service is intended for small UK companies within the micro-entity (FRS 105) or small-company (FRS 102 §1A) regimes. It may not be suitable for larger or more complex companies, groups, or returns requiring supplementary pages we do not support.
• You confirm you are authorised to prepare and file the Return for the company concerned (for example as a director or with the director's authority).

5. No HMRC or Companies House endorsement

HMRC recognition, where obtained, means our software has passed HMRC's technical tests. It does not mean HMRC (or Companies House) endorses, approves, recommends or guarantees the Service. We do not use their names or logos to imply endorsement. The Service is independent and is not HMRC-recognised (recognition is optional and is not required to file). Corporation Tax returns you submit are filed live to HMRC using your own Government Gateway credentials. The Service is still maturing; Companies House accounts filing is not yet enabled, and you should review your Return — ideally with a qualified adviser — before you file.

6. Not tax or accountancy advice

The Service provides tools and automated calculations, not advice. Nothing in the Service is accountancy, tax or legal advice, and no adviser–client relationship is created. You are responsible for deciding whether the figures, accounting treatments and tax positions are correct for your company. Some calculations and the iXBRL tagging carry expert-review flags. We strongly recommend that a qualified accountant reviews your Return before you file it.

7. Your responsibilities

• You are responsible for the accuracy and completeness of every figure you enter and of the Return, accounts and computations produced from them.
• The declaration (CT600 boxes 975/980/985) is made by you, the named person — not by us. You confirm the information is correct and complete to the best of your knowledge.
• You remain responsible for filing on time and for paying any tax due. The Service does not pay your tax and does not extend any deadline.
• You must keep your account credentials, and any Government Gateway or filing credentials, secure and not share them. You are responsible for activity under your account.
• You must keep your own copies of filed Returns and supporting records as required by law.

8. Filing on your instruction — no guarantee of acceptance

The Service only transmits a Return when you choose to submit it. At that point you authorise us to send the prepared CT600, accounts and computations to HMRC (and, once Companies House filing is enabled, your accounts to Companies House) on your behalf. The Authorities decide whether to accept, reject or query a submission. We do not guarantee that any submission will be accepted, and we are not responsible for the Authorities' processing, decisions, availability or response times.

9. Fees and payment

Fees are shown in pounds sterling (£) before you pay and are charged through our payment processor (Stripe) at the point you choose to file. Previewing your Return, or running it through the test channel, is free — no charge is taken until you choose to file. We may change our fees from time to time; the price shown at the time you pay is the price that applies to that filing. Prices are inclusive of VAT where applicable.

10. Refunds and cancellation

• Because the fee is charged at the point you instruct a live submission, once a Return has been transmitted to an Authority the fee is non-refundable — the service has been performed — whether or not the Authority later accepts, rejects or queries it.
• If a submission fails for a reason attributable to the Service (rather than to your figures, credentials or an Authority's systems), you may re-submit at no further charge, or request a refund of that fee.
• You can stop using the Service and close your account at any time. Closing your account does not entitle you to a refund of fees already charged for completed filings.
• If you are a consumer, you have a statutory right to cancel within 14 days; however, by asking us to file immediately you acknowledge that this right is lost once the filing has been performed.

11. Acceptable use

You must not use the Service unlawfully; attempt to disrupt, reverse-engineer or gain unauthorised access to it; submit Returns you are not authorised to file; enter information you know to be false; or use it to facilitate fraud or tax evasion. You must not resell or provide the Service to third parties except as a director or authorised person filing for your own company.

12. Availability, support and changes

We aim to keep the Service available but do not guarantee uninterrupted or error-free operation, and we may carry out maintenance, suspend features, or change or withdraw parts of the Service. Support is provided by email at support@taxley.co.uk on a reasonable-efforts basis during UK business hours. Updates may change how information is displayed.

13. Intellectual property

The Service, including its software, content, branding and design, belongs to Taxley Limited or its licensors and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service for preparing and filing your own company's Returns. You keep ownership of Your Data. You must not copy, modify, distribute or create derivative works from the Service except as the law allows.

14. Your data and data protection

You keep ownership of Your Data. We handle personal data as described in our Privacy policy. In broad terms, for your account we are the data controller, and for the company tax data you enter to prepare a Return you (the company) are the controller and we act as your processor.

15. Disclaimers and limitation of liability

The Service is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we exclude all implied warranties. We are not liable for HMRC or Companies House penalties, interest, surcharges or fines; for losses arising from the figures or decisions you make; for late, rejected or incorrect filings; or for matters outside our reasonable control. We are not liable for indirect or consequential loss, or loss of profit, data or goodwill.

Our total liability to you arising out of or in connection with the Service is limited to the total fees you paid us in the 12 months before the event giving rise to the claim. Nothing in these terms excludes or limits liability that cannot be excluded by law, including for death or personal injury caused by our negligence, or for fraud. If you are a consumer, nothing in these terms affects your statutory rights under the Consumer Rights Act 2015, and we do not exclude or limit any liability that cannot lawfully be excluded — including that the Service is supplied with reasonable care and skill.

16. Indemnity

You agree to indemnify us against reasonable losses, claims and costs we suffer arising from your breach of these terms, your misuse of the Service, your filing decisions, or the inaccuracy of information you provide.

17. Suspension and termination

You may close your account and delete your data at any time from the My data page, subject to records we must retain by law (see the Privacy policy). We may suspend or end your access if you breach these terms, misuse the Service, or where we must do so to comply with the law.

18. Changes to these terms

We may update these terms from time to time. We will post the updated version here and, for material changes, take reasonable steps to notify you. Continuing to use the Service after a change means you accept the updated terms.

19. Complaints

If something has gone wrong, please contact support@taxley.co.uk and we will try to put it right. For data-protection concerns you may also contact the Information Commissioner's Office (ICO) at ico.org.uk.

20. General

If any provision is found unenforceable, the rest continues to apply. We may assign or transfer these terms as part of a business reorganisation; you may not. These terms are the entire agreement between us regarding the Service. A person who is not a party has no rights under the Contracts (Rights of Third Parties) Act 1999. The English-language version prevails.

21. Governing law

These terms and any dispute arising from them are governed by the laws of England & Wales and subject to the exclusive jurisdiction of its courts. If you are a consumer resident in Scotland or Northern Ireland, you may also bring proceedings in the courts of your own jurisdiction.

22. Contact

support@taxley.co.uk — or see the Contact page.